Having an effective healthcare data management solution can be crucial for increasing profit margins, improving retention, and attracting new residents to a senior housing operation.
But it can also have another major effect: improving quality of care. With solutions that are geared toward your residents and staff, care can reach a whole new level for these three reasons:
1. Better Prevention Strategies
With residents who struggle with frailty, or may have mobility issues, falls can be a major issue and affect quality of care levels. Although there are several technologies available that offer quick response times if someone should fall, quality of care needs to be proactive in addition to being reactive. With healthcare data management, a senior living operation can monitor a resident’s basic patterns of mobility over time and learn behavioral habits.
This information may help prevent some injuries, because deviations from those patterns could indicate a problem that needs to be addressed. In pilot studies, advanced fall monitoring technology has been shown to effectively reduce up to 72 percent of falls in inpatient care.
It’s not just falls that can be prevented through healthcare data management. Seniors can also receive better medication management, which reduces negative health events associated with incorrect dosing, and offers reminders about scheduling for better medication adherence. All of this enables true preventative care that improves care and enhances quality of life.
2. Higher Staff Attention Levels
When technology tools don’t match up with what staff members need, it can negatively affect quality of care. For example, rather than spending time with residents, staff might be taking extra time to deal with network slowdowns, lost data, inefficient information entry, and help desk requests. With meaningful and robust data management tools, they more quickly and effectively care for patients.
When healthcare data management makes staff more productive and less frustrated, that also reduces employee turnover, another major aspect of quality of care. Having a high turnover rate means extensive training time, especially in terms of getting new staff members up to speed on each resident’s individualized needs. Lower turnover removes this necessity, and allows staff members to identify changing needs for each resident.
3. Improved Care Coordination
Many residents in senior living have health and wellness needs that involve several medical professionals. For example, someone in remission from cancer may have a general practitioner, an oncologist, a physical therapist, a nutritionist, and a social worker, all contributing data about the resident’s needs and care schedules. With a robust healthcare data management solution, care can be coordinated more effectively, while still falling within HIPAA regulations and state requirements for electronic health records.
As part of this care coordination, residents are able to have increased access to telehealth services, which makes health monitoring easier. Not only does this provide a higher level of quality of care, but also promotes independence among residents.
With healthcare data management, a senior living operation can scale up its technology options and see major benefits along with way, particularly with quality of care needs.