If there’s one thing corporate America has learned about technology, it’s that no one should go it alone. Technology changes rapidly and unless an organization has special expertise, it makes no sense to try and stay current without some professional help.
Senior housing could stand to take a lesson from that playbook. Traditionally a little behind the IT curve, senior housing often finds itself struggling to catch up with needed technologies. The solution comes in the form of IT services.
Offered by professionals with deep, specific expertise, IT services can help a senior housing operation stay current and avoid any missteps when it comes to technological advances.
Too often, technology is approached as a one-off enterprise. Operators see a specific need, purchase a device or service, and plug it in without regard to existing systems.
IT services providers can deliver a more holistic approach. With their specific expertise, IT services can take a global approach to the way in which systems integrate with one another. They may look at hardware and software, as well as operational questions, issues of training and other human elements.
This global approach helps providers get the most of their technology investment today and in the future.
IT services can offer consulting services that go beyond what an in-house team might develop on its own. Having a consultant in the mix takes things one step further, as you move to build a technology infrastructure that will stand up against any future changes in the IT world.
Working as a consultant, an IT services professional becomes part of your team, helping to explore not just your technology situation but also the business implications that come with those decisions. As a consultant, IT services professionals can offer impartial, expert guidance on a range of issue, effectively laying out a technology roadmap aimed at guiding an enterprise toward specific business objectives. This is the consultant’s role: Not just to establish technology imperatives, but to do so in a business context. As a consultant, the IT services professional helps drive bottom line results.
Design and installation
In addition to painting the high-level picture and consulting on strategic issues, IT services work at a more basic level, carrying the load when it comes to the nitty-gritty details.
IT services can tackle the details of connectivity and cabling, network architecture and compliance issues. They typically can offer turnkey assessment, design and installation services to implement or upgrade IT infrastructure. This includes a sensitivity of HIPAA and other regulatory issues that touch on technology implementations. IT services can ensure data is secure and can safeguard patients’ electronic information.
From high-level consulting to hands-on implementation, IT services can help a senior housing community to meet head-on whatever changes tomorrow’s technology may bring.