Senior living executives are in a constant race to stay on top – on top of resident care, on top of staff satisfaction, on top of family relationships, and on top of the competition. With technology playing a bigger role in senior care services, it can be difficult to ascertain which technology can put a community on top – and which technology is just flashy, but not effective. Remote monitoring technology has proven that it is here to stay and is quickly becoming an industry standard. Take a look at how remote monitoring can keep your community in the lead in areas ranging from employee engagement to clinical outcomes.
Remote monitoring gives communities a leg up on keeping residents safe and out of the emergency room for unplanned, and often long, hospital stays. Residents used to a senior living community can return from an extended hospital stay weaker, sicker, and confused; all of this can lead to health conditions that could have been avoided if the resident never had the emergency room visit or hospital stay.
While falls are often the culprit of unplanned hospital stays, sickness like pneumonia or the flu can also find residents dehydrated, uncomfortable, lethargic, and with a one way ticket to the local emergency room. Remote monitoring technology is able to offer an extra pair of eyes on residents in their apartment or room, giving staff important information that can lead to preventing the falls or spells of sickness all together.
Remote monitoring technology can offer everything from real-time Timed Up and Go scores to vital sign monitoring, early illness detection to pressure ulcer alerts. Without this technology, senior living communities are simply not offering the best possible resident care.
Remote monitoring technology can give senior care executives a significant advantage when it comes to staff satisfaction. It is common knowledge that senior care communities often struggle with staff retention and turnover. This is often due to unhappy or overworked employees who leave to go to the senior care community down the street. Remote monitoring technology can give clinical and care team members the gift of more time with residents and less time chasing after emergencies or doing room checks. With the real time information that remote monitoring technology is capable of, the staff members are available to do more of the hands on care that will keep residents safe and staff members feeling a connection to the residents they serve.
Maintaining strong family relationships and building trust is a hurdle that all clinical teams must cross for every resident. Family members are often worried about falls or illnesses, and are anxious about their loved one not getting enough care of monitoring. Remote monitoring gives another set of “eyes” on the resident and their well-being, which can help family members feeling more secure and confident in the care that the senior care community provides. Happy families are the best to work with!
Finally, while remote health monitoring is a wonderful addition to senior care communities, not everyone is doing it (yet). Communities can be set apart from competition by showcasing the benefits that remote monitoring can offer residents, staff, and family relations. Featuring this technology during tours and informational meetings can give a community the edge over another.
Remote monitoring is becoming an industry standard. What benefits have you found in your community from your remote monitoring technology?