What to Consider When Choosing a Managed Services Provider

So, you’ve made the decision to outsource your organization’s IT services. The next step is to find a company to help you do this. Here are four very important things to consider when choosing a managed IT services provider:

Your managed IT services provider knows and understands your business.

There are lot of managed services providers out there. What’s important is that you find an IT management professional who knows and understands your organization’s needs. A company that specializes in setting up POS systems in restaurants may not be the best choice to design and install a wireless network for your school or to ensure your medical practice’s cloud-based PHI storage is HIPAA compliant.

Your managed IT services provider does not offer one-size-fits-all solutions.

Anyone who tries to sell a one-size-fits-all solution is more interested in their own bottom line than your goals. Your managed services provider should work with you to evaluate your current infrastructure, develop your goals – both long- and short-term – and help you bridge the gap in between.

Your managed IT services provider takes your budget into consideration.

Not everyone can afford a top-of-the-line solution at the time of the initial consultation – and not everyone will need a top-of-the-line solution. Your managed services provider should be able to come up with realistic, attainable solutions based on your budgetary and technological goals.

Your managed IT services provider continues to provide support after the sale.

Any plumber, roofer, electrician, or mechanic will stand behind his or her work. You should expect no less from your managed services provider.

At Keystone IT, we have extensive experience providing managed IT services for education and healthcare applications. We employ knowledgeable professionals who are familiar with real-world applications and scenarios. We strive to work within your budget, will never offer a one-size-fits-all solution, and stand behind the work we do. We would greatly appreciate the opportunity to earn your business – contact us today!


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